Privacy Policy
Effective Date: 14 Mar 2026
Welcome to Hira! We are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy describes how we collect, use, disclose, and protect the information you provide when using our website and our mobile app. By using our services, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information: When you visit our website, sign up for our services, or interact with us, we may collect personal information such as your name, email address, postal address, phone number, and other relevant information necessary to provide you with our services.
1.2 Usage Information: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, device information, operating system, referring URL, pages visited, and the dates and times of your visits.
1.3 Cookies and Similar Technologies: We may use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us analyze trends, administer the website, track users' movements, and gather demographic information.
1.4 Apple Health Data: If you enable Apple Health integration, Hira writes Mindful Minutes to Apple Health. Hira does not read any health data from Apple Health. You can disable this at any time in the app or in Apple Health settings.
1.5 Location Data: We use your device's location (with your permission) for prayer times, qibla direction, and widgets. For manual location, city search is performed on-device using a local database. We do not send your search queries or location data to third parties and do not store your location on our servers.
1.6 Push Notification Tokens: When you enable push notifications in the app, we collect and store a device token so we can send you notifications (e.g. prayer time reminders, daily content, and announcements). You can disable push notifications at any time in your device settings.
1.7 Sign in with Apple or Google: If you use Sign in with Apple, we may receive certain information from Apple (such as your name and email address, including a relay email if you choose that option), subject to Apple's policies and your settings. If you use Sign in with Google, we may receive information from Google (such as your name and email address) in accordance with Google's policies and your settings.
1.8 Payment Information: Subscriptions and in-app purchases are processed by Apple or Google. We do not collect or store your full payment card details. We receive limited information (such as subscription status, product purchased, and renewal or expiration dates) so we can provide access to paid features.
1.9 Sensitive Information: We do not collect sensitive personal information (such as government IDs or health data beyond what you explicitly share) through our services.
2. How We Use Your Information
We may use the information we collect for the following purposes:
2.1 Providing Services: We use your personal information to provide you with the services you request, including order processing, customer support, and communication regarding your account.
2.2 Personalization: We may use your information to personalize your experience in our app and on our website, such as recommending relevant content and tailoring your experience to your preferences. We do not display targeted advertisements.
2.3 Analytics and Improvements: We use the information collected to analyze trends, track user behaviour, improve our website's functionality and performance, and develop new features and services.
2.4 Communication: We may use your contact information to send you important updates, newsletters, marketing materials, and other communications related to our services.
You can opt-out of these communications at any time. Even if you opt out, we may still send service-related messages (e.g. account confirmations, security notices).
3. How We Share Your Information
We do not sell your personal information but we may disclose your information in the following circumstances:
3.1 Service Providers: We share your information with trusted third-party service providers (e.g. hosting, analytics, communications, or CRM tools) who help us operate our app and website, run our business, and provide services to you. These providers have access to your information only to perform specific tasks on our behalf and are obligated to keep it confidential.
3.2 Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests. We will also enforce our Terms of Service and protect our rights, privacy, safety, or property and that of our users.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the acquiring entity or third parties involved in the transaction. We will notify you via email or prominent notice on our website if such a transfer occurs.
3.4 International Transfers: We may process and store information in the United Kingdom, the United States, and other countries where we or our service providers operate. Data protection laws may differ from your jurisdiction. Where required, we use appropriate safeguards (such as standard contractual clauses) for international transfers.
4. Data Security
We take reasonable measures to protect your information from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. Your Rights
Under the General Data Protection Regulation (GDPR), you have certain rights regarding your personal information. You have the right to access, update, correct, or delete the information we hold about you. You can exercise these rights by contacting us using the information provided at the end of this policy.
6. Third-Party Links
Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of those websites or services. We encourage you to review the privacy policies of those third parties before providing them with your personal information.
7. Children’s Privacy
Our services are not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If you believe we may have collected information from a child under 16, please contact us immediately.
8. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with the effective date.
9. Contact us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Hira Labs Ltd
86-90, 3rd Floor, Paul Street, London, England, EC2A 4NE
support@hira.app